Knavigator MCP - Terms of Service

Effective date: August 26, 2026
Provider: Avvera Technologies Inc. ("we", "us", "Knavigator MCP"). Registered address available on request via the contact below.
Contact: support@avvera.ca

1. What Knavigator MCP is

Knavigator MCP is a hosted MCP (Model Context Protocol) server that lets your AI client answer read-only, structure-only questions about Knack applications that you own and have verified. It reads app metadata (fields, objects, views, scenes, tasks, emails, and their relationships). It cannot - and does not - read, modify, or store the records inside your Knack apps: the service holds no record-level credentials for your apps, and the endpoint it reads returns structure metadata only.

Knavigator MCP is an independent tool and is not affiliated with, or endorsed by, Knack. "Knack" is a trademark of its respective owner.

2. Eligibility and accounts

You must be at least 18 years old (or the age of majority where you live) and able to enter a binding contract. Knavigator MCP is intended for business and professional use. You must provide a valid email and keep your credentials secure. You are responsible for all activity under your account and any API keys you create, and for using the service in compliance with applicable law.

3. Your apps and ownership verification

You may register and query only Knack applications that you own or are authorized to administer. Verification works by placing a token we provide into your app in the Knack Builder (a commented line in your app's custom JavaScript, or your app's Description); by doing so you represent that you control that app. You must keep the token in place; if it is removed, access to that app is paused after a grace period. We may refuse or revoke access to any app where ownership is not, or is no longer, demonstrated. Each Knack app may be registered to one account.

You agree not to use Knavigator MCP to examine, probe, or gather information about applications you do not control.

4. Credits, payment, and refunds

Knavigator MCP is paid for with prepaid usage credits. There is no subscription. Nothing renews automatically, there is no billing cycle, and there is nothing to cancel.

• What a credit buys. One successful call consumes one credit.
• Where prices are stated. The current price of each credit pack, the credits it grants, and the free monthly allowance are published on our pricing page, not in these terms. The price and credit amount shown to you at checkout always govern your purchase.
• Free credits every month. Every account gets a monthly allowance of free credits; the current amount is stated on the pricing page. Free credits are used before your purchased credits, they reset at the start of each calendar month, and unused free credits do not carry over. We may change or withdraw the free monthly credits for future months, with notice.
• Calls we do not charge for. A refused call never consumes a credit: if we do not answer, you are not charged. Listing the apps registered on your account is always free.
• Credit packs. Credits are bought in one-time packs. Each purchase is a single charge through our payment processor, Stripe. You buy again only when you choose to.
• Promotions. From time to time we may add bonus credits to purchases (for example, a launch bonus). Any active promotion and when it ends are stated on the pricing page, and the credit amount shown to you at checkout is what you receive. When a promotion ends, only the bonus stops; credits you already received keep their value.
• Expiry. Purchased credits do not expire, and neither do bonus credits.
• Price changes. If a pack's price or the credits it grants change, we update the pricing page; the change applies only to purchases made after it takes effect. The price and credit amount shown at checkout always govern. Credits you already hold keep their value: one credit, one successful call.
• Taxes. Prices are exclusive of taxes. You are responsible for any sales tax, VAT, or similar taxes that apply to your purchase, except taxes on our income.

Credits are not money. Credits have no cash value, cannot be exchanged for cash, and cannot be transferred between accounts. Bonus credits - pack bonuses and the launch bonus - are promotional: they are never paid out in cash, and when we refund the purchase they came with, they are removed along with it.

Refunds. Purchases are non-refundable; that is the standard term. We may approve a refund at our discretion, and we refund where the law requires it - but a request is never a guarantee, and there is no automated refund flow. When we do approve a refund, it is proportional to what you have not used: we refund the unused share of that purchase's paid credits, at the price you paid for them, and we remove every remaining credit from that purchase. Credits you have already used are never refunded. Bonus credits that came with the purchase - pack, launch, or other promotional bonuses - are forfeited in a refund and count for nothing in the calculation; used credits count against the purchase's paid credits first, never its bonus credits. We process approved refunds through Stripe and adjust your balance by hand, so the balance always matches the money; the adjustment can leave your balance at zero or below. To ask for a refund, email support@avvera.ca from your account email and name the purchase.

Payment problems. If a payment does not go through, no credits are added and you are not charged. Nothing lapses - your account, your registered apps and your existing credits are untouched, and you can simply try the purchase again.

Chargebacks. If you dispute a charge with your bank or card issuer instead of contacting us, we may remove the credits that charge paid for and suspend the account until the dispute is resolved. Removing credits can leave a negative balance; later purchases are applied against it first.

5. Acceptable use

You agree not to: (a) query apps you do not control; (b) attempt to bypass authentication, ownership checks, the credit meter, rate limits, or usage quotas; (c) resell, sublicense, or provide the service to third parties as a service bureau; (d) interfere with or overload the service; (e) reverse engineer, decompile, or otherwise attempt to derive the service's source code, internal logic, or underlying data, including by using the service itself to do so; (f) use the service, or anything obtained through it, to build or train a product or service that competes with Knavigator MCP; or (g) use the service unlawfully. We apply rate limits and a daily usage quota as abuse guards and may throttle or suspend accounts that exceed them or that we reasonably believe are abusing the service.

6. Third-party services and the Knack endpoint

Knavigator MCP depends on third-party services (including Knack's public API, Stripe, and our hosting and database providers). We do not control Knack, and the metadata endpoint we rely on is not formally documented by Knack; it may change or become unavailable at any time.

7. Availability

We aim to keep the service available but do not promise any specific uptime, and we offer no service-level agreement. We may modify, suspend, or discontinue features with reasonable notice where practicable. Downtime does not cost you credits: a call we do not answer is not charged, and your credits stay in your balance until a call succeeds.

8. Intellectual property

We retain all rights in the Knavigator MCP software and service. You retain all rights in your Knack applications and their data. You grant us only the limited right to fetch and store your app's structure metadata as needed to provide the service (Section 1 and the Privacy Policy). If you send us feedback or suggestions, we may use them to improve the service without restriction or obligation to you.

9. Disclaimer of warranties

The service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. Answers are generated from metadata and may be incomplete or out of date; do not rely on them as the sole basis for critical decisions. Nothing in these terms limits any warranty or right that cannot be excluded under the law that applies to you.

10. Limitation of liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim relating to the service is limited to the total amount you paid us for credits in the three months before the event giving rise to the claim.

11. Indemnification

You agree to indemnify and hold us harmless against claims, losses, and expenses arising from your misuse of the service, your breach of these terms, or your querying of apps you do not control.

12. Termination

You may stop using the service and delete your account at any time. Because there is no subscription, stopping simply means you stop calling and stop buying credits - nothing is charged in the meantime. If you delete your account, any remaining credits are forfeited and are not refunded; the dashboard warns you of this before it deletes anything. We may suspend or terminate accounts that breach these terms, that we cannot verify ownership for, or where required by law. If we terminate your account for a reason other than your breach of these terms, contact us and we will refund your unused purchased credits at the price you paid for them (bonus and free credits carry no cash value, per Section 4). The same applies if we discontinue the service entirely, whether by our own decision or because the law requires us to stop operating it: we will refund unused purchased credits proportionally at the price you paid, and bonus and free credits carry no refund value. On termination we delete your stored structure snapshots and account data as described in the Privacy Policy.

13. Changes to these terms

We may update these terms; we will post the new version with an updated effective date and, for material changes, notify account holders by email. Continued use after changes take effect means you accept them.

14. Governing law and disputes

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in it, without regard to conflict-of-laws rules. You and we submit to the exclusive jurisdiction of the courts of British Columbia, Canada for any dispute not otherwise resolved.

15. General

• Entire agreement. These terms, together with the Privacy Policy, are the entire agreement between you and us about the service and replace any earlier discussions or representations.
• Severability. If any part of these terms is found unenforceable, the rest stays in effect.
• No waiver. If we do not enforce a provision, we are not waiving our right to enforce it later.
• Assignment. You may not assign these terms without our written consent. We may assign them as part of a merger, acquisition, or sale of assets, with notice to you.
• Force majeure. Neither of us is liable for delay or failure caused by events beyond our reasonable control.
• Survival. Sections that by their nature continue after your account closes - including Sections 4 (credits and refunds), 8 through 11, and 14 - continue to apply.

16. Contact

Questions about these terms: support@avvera.ca.